General Credit & Refund Policy

All Programs (Except 2007-2008 Day Camps, Active Older Adult and Boomer Trips and Events)

1. You may cancel a class or program registration up to one day prior to the beginning date of the class/program. No refunds, credits or program transfers will be issued on or after the day the program begins.
2. If the YMCA cancels a class/program, registration and fees will be refunded at no charge. Please allow two to three weeks for processing.
3. If you must cancel your registration before a class/program begins, you may request one of the following:
   a. A transfer to another YMCA program (registration must be available).
   b. A credit voucher for future use to any YMCA
   program (minus a $5 processing fee per person,
   except Adventure Club programs). Expires one year from the date of issuance. Note: You will not receive any correspondence by mail.
   c. A check or credit card refund (minus a $10 processing fee per person). Check refunds can only be issued for amounts over $20. Note: Please allow two weeks for processing.
4. Unused class/program attendance is not transferable to another class/program session.
5. There are no refunds for classes/programs without a 24- hour cancellation notice.
   

If you wish to make a change or cancel your registration prior to the 12-day deadline, you may choose one of the following:
A transfer to another YMCA program (registration must be available).

A credit voucher for future use to any YMCA program (minus a $5 processing fee per person). Expires one year from the date of issuance. *You will not receive any correspondence by mail.

A check or credit card refund (minus a $10 processing fee per person plus the $50 non-refundable deposit). Check refunds can only be issued for amounts over $20. *Please allow 2 weeks for processing.

1. If, for any reason, a trip or event is canceled by the Active Older Adult/Boomer Trip and Event Director, or the YMCA, you will be issued a full refund check by mail.
2. Please allow 14 working days for refund check processing.
3. Reservations for individuals who are members of a group reservation must be canceled 14 days or more prior to the tour date on one-day trips in order to receive a refund.
4. If cancellation is under 14 days and a replacement can be found by you, or from a waiting list, you will be eligible for a refund.
5. A check or credit card refund will be charged a $5.00 processing fee per person. Check refunds can only be issued for amounts over $20.
6. Overnight trip cancellation policies vary. For all
   cancellations, transfers and questions, you MUST call Toni Friedman, Active Older Adults Director, at (760) 942-9622, Ext. 1436.

Note: The Magdalena Ecke Family YMCA does not assume any liability for injury, damage, loss or delay due to any act or default of any other company or person.

IMPORTANT: All Magdalena Ecke YMCA members &
participants must have a completed Adult Information & Waiver Form on file before participating in our programs and events.